TERMS & CONDITIONS, RETURNS & EXCHANGE POLICY

All users and visitors must read these Terms & Conditions (“Terms”) carefully before using the www.merakimoraki.com website (the “Website”). 

We are registered in the Republic of Cyprus and our details are as follow:

Trading Name: Meraki Moraki 

Telephone No: 99272723

Website: www.merakimoraki.com

Email: merakimoraki@gmail.com

Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Website. By accessing or using the Website you agree to be bound by these Terms.  If you do not agree with these terms and conditions or any part of these terms and conditions, you must not use our website or place any order.

These Terms and Conditions can be unilaterally changed by Meraki Moraki, without any notice to the customer, therefore, everytime you place an order, the Terms should be read carefully each time. 

 

You must be at least 18 years of age to use our website; by using our website/placing an order in our website you are agreeing to these terms and conditions and you warrant and represent to us that you are at least 18 years of age.

 

Please note that when using the Website there are additional terms which apply to your use of the Website.

 

 

You may choose to consent to subscribing to newsletters and receiving marketing or promotional materials and other information we may send you. However, you may opt out of receiving any, or all, of these communications from us by following the opt-out links on any marketing message sent to you or by contacting us at any time.

 

 

If you wish to purchase any product made available through the Website (“Purchase”), you will be asked to register with us first by supplying certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. Our products offering are non-binding. By placing an order in our Website as the order summary requires, the customer makes a binding offer to us. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. The Website may  employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

We confirm the receipt of your order by sending you an email (order confirmation). The order confirmation does not constitute our acceptance to the offer made by the customer, but is only to inform the customer that we have received the order made.

Our acceptance is only made once the customer receives a second email stating the acceptance of the offer along with the confirmation of delivery.If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified. Prices listed in the Website include the corresponding VAT. 

 

 

Other charges may be applicable for the delivery of your order.Delivery of the products occurs from a courier of our choice to the address given by the customer.

You must make sure that you have provided us the correct and complete address in which the order will be delivered. In the case of providing a false or faulty address extra costs will be charged for a new delivery to the correct address.

You have the right to cancel any order that you make with us online within the period of 14 days without any reason. The cancellation period will expire after 14 days from the day on which you or a third party named by you, has acquire the products purchased by you. The returning products must not be used nor damaged. They must be returned in to their original condition including all packaging (unopened and sealed) as delivered to you.

In order to cancel or return the order you must inform us of your decision by sending an by e-mail to our email address merakimoraki@gmail.com, whereby a representative will forward you information on how to proceed with the exchange.

You must return the goods to us immediately and in any event not later than 7 days from the date on which you inform us of the cancellation of this contract. You bear the immediate costs of returning the goods as well as the cost of delivery for your new order, even if such order is within the range of free delivery as stated on the website at any given time.

The product must be returned to us unopened with any seals, packaging and shrink-wrap intact and we will issue a full refund or credit note for the price you paid for the item. This means a visual inspection and not a product trial.

 

For your protection, we recommend that you use a recorded-delivery service.

 

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Please package the relevant item securely in at least the packaging it was received and send it to us with a copy of your invoice so that we receive it within seven working days of the day after the date that the item was delivered to you

 

Liability for faulty products and warranty conditions

The Statutory liability for fault product applies.

The colour and size of the products may be deviated from the one presented in our website depending on the screen and graphics card setting.

If the manufacturer of a product provides guarantee that it remains unaffected by this regulation.

 

 

The information found on the Website may contain errors or inaccuracies and may not be complete or current. Products may be mispriced, described inaccurately, or unavailable on the Website and we cannot guarantee the accuracy or completeness of any information found on the Website. We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

 

 

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

 

 

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

 

 

The images of the products on our Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.

 

 

Your payment card will be debited as soon as you purchase the products. Shall we encounter any type of problem while trying to process your payment, we will contact you and advise you on how to proceed in order to resolve the issue.

 

 

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

WE have the right but not the obligation to monitor and edit all Content provided by users.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our Website must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or false information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property

The Website and its content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Meraki Moraki and its licensors. The Service is protected by copyright, trademark, and other laws of both the Republic of Cyprus and foreign countries. Our trademarks, trade names and copyright cannot be republished, reproduced, copied, sold, edited, reverse engineered or otherwise modified or used by you without the prior written consent of Meraki Moraki.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Meraki Moraki

Meraki Moraki has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Meraki Moraki shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, where we have reasons to believe that there is fraudulent, illegal or improper activity and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless Meraki Moraki and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

Limitation Of Liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

In no event shall Meraki Moraki, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable, to the extent permitted by applicable laws,  for any direct or indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis.

Meraki Moraki affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Information on Online Dispute Resolution

According to EU Regulation No. 524/2013 (Online Dispute Resolution in Consumer Affairs), the European Commission provides a platform (called the “OS platform”) in which you as a consumer in disputes with us as an Internet merchant through your online purchase contracts or online service contracts can apply for out-of-court dispute resolution.

The online dispute resolution platform is available at: 

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EL

If you have any questions, you can contact us directly at the e-mail address merakimoraki@gmail.com and we are available to address all of your concerns, queries and/or complaints before taking any alternative dispute resolution steps.

Governing Law

These Terms are governed by and construed in accordance with Cypriot law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide you with the new terms taking effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.